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Student Tech Support

About

RESETTING STUDENT PASSWORDS

If your student needs help resetting their password, please have them contact their teacher. Our teachers have the ability to reset students’ passwords and should be your first point of contact if you need assistance with this.

  • Contact forms for teachers are available on the school websites.
    • Look for the Faculty Directory link in the main navigation.
    • Scroll through the list of teacher names.
    • There, students will find an email link or a contact form. 

OTHER TECHNICAL ISSUES 

If students are having problems with their computers or software, please complete this form:  . Once the form is filled out, a technician will reach out to you as soon as possible.

If your student’s laptop or iPad is broken or a technician cannot fix the computer remotely, parents can go to one of the following schools.

  • Mondays, 9am-2pm:
    • East High School
    • Hillside Middle School
    • Liberty Elementary (Community Learning Center)
    • Mountain View Elementary (Cafeteria)
    • Rose Park Elementary
  • Tuesdays, 9am-2pm:
    • East High School
    • Hillside Middle School
  • Tuesdays, 9am-7pm:
    • Liberty Elementary (Community Learning Center)
    • Mountain View Elementary (Cafeteria)
    • Rose Park Elementary
  • Wednesdays, 9am-2pm:
    • East High School
    • Hillside Middle School
    • Liberty Elementary (Community Learning Center)
    • Mountain View Elementary (Cafeteria)
    • Rose Park Elementary
  • Thursdays, 9am-2pm
    • East High School
    • Hillside Middle School
  • Thursdays, 9am-7pm
    • Liberty Elementary (Community Learning Center)
    • Mountain View Elementary (Cafeteria)
    • Rose Park Elementary
  • Fridays, 9am-1-pm
    • East High School
    • Hillside Middle School
    • Liberty Elementary (Community Learning Center)
    • Mountain View Elementary (Cafeteria)
    • Rose Park Elementary

The address for each of the schools is listed below:

  • East High School, 840 1300 E, Salt Lake City, UT 84102
  • Hillside Middle School, 1825 E. Nevada St, Salt Lake City, UT 84108
  • Liberty Elementary (Community Learning Center entrance on east side), 1085 S. Roberta St., Salt Lake City, UT 84111
  • Mountain View Elementary (Cafeteria), 1380 S. Navajo St., Salt Lake City, UT 84104
  • Rose Park Elementary, 1105 W. 1000 N., Salt Lake City, UT 84116

Please remember the importance of practicing social distancing when you come to the schools. There will be signs with directions at each school to let you know where to go. Thank you for helping us keep our families and employees safe.

STOLEN OR LOST DEVICES

If a student device is stolen, families should inform their school principal, as well as claim the computer on their police report and homeowner’s or auto insurance claim, if applicable.

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