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ParentSquare Information

ParentSquare for Parents/Guardians

Communication between parents and families, their schools, and the district is important, and we are working to strengthen our connection with you by using a communication platform called ParentSquare.

Some of the exciting features of ParentSquare include:

  • Easy to Use: The app looks like a social media feed and is simple for new users. You can use it on your phone or computer.
  • Centralized Communication: ParentSquare brings all messages from your school and district into one place.
  • Consistency Across District Schools: No matter which district school your kids attend, you'll get messages the same way.
  • Digest Option: Instead of getting each message separately, you can get a daily summary of all school messages.
  • Good for Non-Techies: If you don't use the app or website much, you can still get text messages from your child's teacher on your phone.
  • Translation: If you speak a language other than English, you'll get messages from the teacher in your language. When you reply, the teacher will see it in English thanks to ParentSquare's translation.

A square icon with four colored circles connected by a square outline.

Download the app

QR codes for Android and iOS, with corresponding logos and text labels.

Welcome to ParentSquare

What can I do with ParentSquare?

  • Receive messages from your school/district via email, text, or mobile app notification. 
  • Two-way texting, with translation, between school staff and families.
  • Choose to receive information as it comes, or a digest of the day’s information each evening.
  • Direct message teachers and staff through a secure and private interface.
  • Participate in group messages.
  • Look at the school calendar and save events on your phone.
  • Follow news and happenings in your student’s class, grade, school, or groups.

How do I get started?

  • 1. Open the invitation email or text. Click Activate your account or tap the link to activate your account.

    An email and a text message on a phone show instructions to join ParentSquare.

  • 2. Create a Password for your ParentSquare account and click Register.

    A smartphone screen displays a ParentSquare registration form with fields for name, email, and password.

  • 3. Click Confirm for your phone number and/or email. A verification code will be sent to the email or phone number.

    4. Enter the verification code to confirm.

    Screenshots show a phone verification process with options to confirm or edit information.

  • 5. Confirm your child(ren) by clicking Confirm. Use Not My Child if a child listed is not associated with your account.

    6. Select Yes, This is Me when you have confirmed your contact information and child(ren) associated with your

    A smartphone and a webpage display account confirmation options.

  • Once you are logged in to ParentSquare, you will be able to access self-paced training modules, video resources and help articles to assist you with using ParentSquare.

    7. Click ? (Help) for help or your school contact information.

    8. Select Help Articles to learn how to use ParentSquare.

    A smartphone displays the ParentSquare app, showing help options.

Frequently Asked Questions

  • Go to this page. You can also install the ParentSquare app and follow the prompts to sign up. Your email/phone number used to set up your ParentSquare account must match contact details in the school’s database for this to work.

    If your contact details aren’t recognized, contact your school to get them added. After they update your information in our database, the new contact details will appear in ParentSquare after the next daily sync, and you will be able to create an account.

  • Contact details in ParentSquare are managed by your school and synchronized from our secure student information system. Please contact the school office directly to ask for your contact information to be updated. Once the school updates their official records, changes will automatically be reflected on your account in ParentSquare after the next daily sync.

    •  If you are using the web browser: On your home page, click your name and select “My Account.” Then, select “Language Setting.”
    • If you are using the mobile app: From your home screen, click the triple bar in the top left corner. Click on “Account,” then “Preferences,” then “Language Settings.”
    • Select your preferred language and save.

  • ParentSquare allows users to customize their notifications based on notification type and select their preferred delivery method for each school.

    You can choose between “instant” and “digest” notifications or choose to turn off notifications altogether (excluding emergency alerts and notices). The “instant” setting will send all posts notifications in real-time. The “digest” setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time sensitive posts at the end of the day, reducing the number of notifications you receive daily.

  • Yes, parents and guardians can contact their child’s teacher privately by using the direct messaging tool. On the home page, click on “Messaging” in the left sidebar. From here, you can send a direct message to your child’s teacher that only you and the teacher can see.

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